Sault Ste. Marie's New Website
The City of Sault Ste. Marie has launched a new website after 20 years, featuring a "fresh look, faster access, and easier navigation" that simplifies connecting with City services.
The website is organized around the central themes of live, work, play, and government, similar to other municipalities like Sudbury.
- Live
- Work
- Play
- Government
However, the new website lacks a 311 Customer Service Management system, a dedicated municipal telephone number that routes non-emergency calls for municipal services.
A 311 CRM is a Customer Relationship Management technology system that helps businesses manage and analyze interactions with customers.
Author's summary: Sault Ste. Marie's new website lacks a 311 system.
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