The Federal Trade Commission (FTC) accused Amazon of registering customers for Prime memberships without their explicit consent. As a result, Amazon Prime subscribers who were unknowingly enrolled in the service may now qualify for compensation under a $2.5 billion settlement.
The FTC claimed that Amazon violated its rules by misleading millions of users into joining Prime. The company was also criticized for making the process of canceling memberships unnecessarily complicated. While Amazon agreed to the settlement, it did not admit to any wrongdoing.
“The FTC accused Amazon of enrolling customers in Prime subscriptions without their consent.”
Under the terms of the agreement, $1.5 billion will be distributed among approximately 35 million affected consumers. The remaining $1 billion will serve as a civil penalty — the largest of its kind for an FTC rule violation.
Author’s Summary: Amazon will distribute $1.5 billion to misled Prime users after reaching a $2.5 billion FTC settlement, though the company has not admitted liability.