Latest News About Qantas to repay customers, Virgin retains unused credits

Qantas has mailed letters or emails to ticket holders to about one million Australian customers.

The communication outlines a $105 million settlement for flights that were cancelled amid the pandemic.

The airline clarifies the payout will be distributed to eligible passengers who were affected and will be handled over the next few weeks in the coming weeks.

simultaneously, Virgin Australia disclosed it still holds $93 million in unused flight credits still dormant.

That total was disclosed as the airline’s chief executive received a salary increase in the latest review.

Virgin has still not announce any plan to release the credits so far.