Enhanced Support for Mental Health Emergencies
A new position, Behavioral Health Specialist, has been created to improve the response to mental health emergencies at the 911 center.
The Charlottesville-UVA-Albemarle Emergency Communications Center has introduced this role to provide care and understanding to callers in distress.
We are keeping everybody in mind in our community, not just one person but an abundance of people.
Courtney Anderson, the center's first Behavioral Health Specialist, supports both callers and dispatchers, addressing the growing need for specialized mental health support during emergency calls.
Author's summary: 911 center hires specialist for mental health support.