Setting Up Curbside Pickup: A Step-by-Step Guide
Curbside pickup allows customers to make an order online and pick it up at a store, warehouse, or designated location without leaving their vehicle.
Similar to buy online, pickup in-store (BOPIS), curbside pickup offers convenience and has seen significant consumer demand. According to Forrester's Retail Topic Insights Survey from 2024,
half of online adults in the US used store pickup for some portion of their online orders over the past three months.
This guide will cover the benefits of curbside pickup and provide a step-by-step approach to implementing it in a retail store.
Author's summary: Curbside pickup is a convenient option for customers.
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