The Solicitors Regulation Authority (SRA) has apologized for failing to identify warning signs that SSB Law, a cavity wall claims firm, was in trouble.
We are sorry that we did not act more quickly in relation to SSB, and that issues in our handling contributed to the harm and distress suffered by the many vulnerable consumers affected.
Despite the apology, SRA chair Anna Bradley rejected calls for her resignation, following a second damning report from the Legal Services Board in a year.
The Law Society has stated that 'wholesale change' is needed at the frontline regulator.
Author's summary: SRA apologizes for SSB failings, chair rejects resignation calls.