You May Have a Refund Coming If You Use Amazon Prime
If you subscribed to Amazon Prime in recent years, you might be eligible for a refund. Amazon has reached a $1.5 billion settlement with the Federal Trade Commission following accusations of deceptive enrollment and cancellation practices.
About the Settlement
The FTC alleged that Amazon enrolled some users in Prime without consent and made canceling memberships unnecessarily difficult. As part of the settlement, the company will distribute refunds to affected customers in the United States.
Amazon is set to pay out $1.5 billion in refunds to affected consumers.
Who Qualifies for a Refund
- Subscribed to Amazon Prime between June 23, 2019, and June 23, 2025.
- Signed up through a challenged enrollment process, such as the universal Prime decision page, shipping selection page, single-page checkout, or Prime Video enrollment flow.
- Attempted to cancel Prime within the above period but were unable to do so.
- Used no more than three Prime benefits within any 12-month period after joining.
If you joined Prime outside these dates or through another sign-up method, you are not included in the refund program. In most instances, customers won’t need to file a claim; eligible users will receive refunds automatically.
Summary
Amazon will refund eligible Prime users after an FTC lawsuit over deceptive sign-up and cancellation, returning $1.5 billion to consumers across the U.S.