United Airlines now is being sued in a San Francisco court for reportedly false advertising claims. Passengers say they paid extra for window seats but the seats have zero windows.
A judge overturned United's argument that a “window seat” does not guarantee a view, and cleared the lawsuit to proceed. The ruling lets passengers continue their case in court and could lead to settlement or damages. United may have to update its seat-marketing approach. The lawsuit claims United advertised window seats labeled as having a view, which the airline says is not required for passengers.